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Frequently Asked Questions

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Can I Place an Order Before Coming to Turkey?
 

You can confidently place your order for the desired model and facility at our factory without coming to Turkey.

 
How Can I Place an Order?
 

You can initiate the order process by paying 40% of the selected machine’s price. We sign mutually agreed contracts to ensure trust on both sides. These contracts can also be notarized if desired.

 
Is Shipping Included in Your Prices?
 

Our prices are Ex Works (EXW), which means they do not include shipping.

 
Are your prices including VAT?
 

Our prices do not include VAT. If you are exporting, we can issue your invoices with an export registration.

 
When Will My Machine Be Delivered?
 

Our machine delivery time varies between 30 to 60 working days depending on the factory situation. We will provide you with the estimated delivery date before starting the order.

 
ow Many Years is the Warranty Period?
 

Our warranty period is 2 (two) years. We also provide technical support for the machines we manufacture indefinitely.

 
Who is responsible for the machine installation cost?
 

The machine installation cost is our responsibility; you only cover the expenses for the travel, accommodation, and meals of the incoming team.

 
Do you provide machine operation training?
 

The team that comes for machine installation provides the necessary information on how to use the machine. For products that do not require installation, we create working videos in our factory and provide the necessary information to the buyer.

 
Do you offer dealership opportunities?
 

We offer our machines to potential entrepreneurs who are considering becoming our dealers at bulk purchase prices. After this purchase, you can carry out sales under our company’s umbrella abroad.

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Ahmet Yılmaz
Ahmet Yılmaz
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